Any Automation CoE's that centralized enterprise RPA (ex: UiPath or AA) and low-Code automation (ex: MS Power Automate) platforms as part of their organizations? What were the primary drivers for organizing this way? Benefits?
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I've worked in both scenario's centralized RPA while other smaller automation functions were left to the business unit, as well as having it all centralized. In a smaller environment, centralizing it to a core team makes sense and is fairly easy to implement and control. In a larger environment, controller the usage of automation tools, and centralizing may become a bottleneck, as there are just too many demands and complexes for a single unit to understand.
I think it's a good thing to centralize and combine traditional RPA platforms with easy to use automation tools. This mix helps to achieve a more advanced level of automation, supports simple app and lowcode development, and ensures that they can grow and manage their systems effectively. By bringing these technologies together, organizations can save money, align their automation goals better, and work more efficiently. Centralizing these efforts leads to better control, quicker results, improved teamwork between IT and business teams, and encourages more innovation. In short, this approach creates a more effective and thorough strategy for automation across the entire organization, because the the complementary strengths of RPA and low-code platforms could deliver a comprehensive and adaptable automation strategy. Traditional RPA automates complex back-end processes, and low-code platforms helps business users to create automations and applications easily. This enables a true end-to-end automation, streamlining workflows and greater efficiency.
I have tried to decentralize RPA, but it's really difficult since to build them you need a software development background, it takes a month of training, and you need to be continuously building to keep one's skillset honed. RDA on the other hand is great to democratize.