What are the benefits of having technical skills in functions outside of IT?

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CIO in Education4 years ago

If used properly, and in conjunction with IT standards and practices, this could be seen as beneficial staff augmentation instead of shadow IT.

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VP of IT in Media4 years ago

Bridges gaps in understanding and provided insights that both business and tech people don’t have

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Director of IT in Software4 years ago

It can help to automate some of their departmental functions or transform how they function/work with implementing new softwares and technologies. If a person is technical its easier to connect the business requirements to technical requirements and will have better success working with internal IT/ outsourced IT resources in implementing technical solutions for his department/team

VP of IT in Media4 years ago

When staff outside of IT have some technical skill, it helps IT to troubleshoot issues faster as other staff are able communicate the issue clearly enabling lesser TATs during issue resolution...

Vice President of Information and Security in Manufacturing4 years ago

People outside of IT who have technical skills within functional areas become that liaison between IT and their specific areas. We call the FunkyTecs. 

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