What’s your best tip for facilitating effective communication and collaboration between IT teams, business stakeholders, and executive leadership?

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CTO in Transportation2 years ago

Multi disciplinary teams where the stakeholders are part of the standups and participate daily (or often) on the team discussions.

Director of Systems Operations in Healthcare and Biotech2 years ago

Focusing on the audience and business are good suggestions. Avoid using technical jargon and explain in business terms.(Adopting a "cloud-first" approach allows us to cut down on upfront capital expenses (CAPEX) by 50%, which means significant cost savings for the company.)

CIO / Managing Partner in Manufacturing2 years ago

Focus on business outcomes not on technology. Use business language and avoid acronyms, jargon, and IT speak.

Build relationships based on mutual trust and respect.

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Director of IT in Education2 years ago

It can be a bit tricky. My approach would be to start with a clear understanding of the objectives for communication or collaboration. You need to evaluate the dynamics between teams to create the best mechanisms for collaboration. Knowing who you're dealing with, their mindset, and expertise related to the topic is helpful. So, I do my homework well in advance, focusing on both the audience and the subject matter. Preparation is key in any form, including discussing it with others during the preparation process. I rarely walk into such situations without deeply understanding my audience and the group dynamics, whether they are resistors or champions. That's my best tip: Prepare, prepare, prepare.

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