Manual tracking until UKG comes back online20%
Searching for a temporary clocking technology solution that help now52%
Searching for a permanent clocking technology solution that help now and later14%
Searching for another WFM / HCM Provider12%
Time/Resource Constraints - Execution pressure leaves no capacity for strategic reassessment32%
Measurement Gap - Our KPIs track delivery speed, not strategic relevance48%
Organizational Inertia - Teams/leaders resist pausing momentum once established45%
Lack of Framework - We don't have a systematic approach for this validation35%
Not a concern - We effectively balance velocity with strategic validation3%
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I am experiencing a similar situation. Philosophically, it is crucial to match the culture and strategy of the organization. You may have a vision for what you want to accomplish, but if it does not align with the business culture, it is unlikely to succeed. Personally, I would prefer a more enterprise-level strategy, focusing on fewer high-level initiatives. However, our business operates with a high degree of autonomy at the business unit (BU) level, which results in siloed operations and limited collaboration.
This autonomy means our internal customers are the BUs, who often pursue their own initiatives independently. We spend considerable time supporting these smaller projects because the BUs have both the funding and the desire to execute them. If we do not partner effectively, there is a risk of shadow IT, where the BUs find ways to bypass central IT.
Balancing these demands while striving to become a more strategic partner is challenging, especially in the absence of a strong top-level strategic function. We are working to evolve this function, but it is important not to outpace the business, as previous attempts to do so led to misunderstandings. Ultimately, it is about matching organizational maturity with the pace of strategic evolution.