What equipment-related challenges have you faced with hybrid meetings?


331 views15 Comments

CIO in Manufacturing, 1,001 - 5,000 employees
We were running Skype for Business prior to the pandemic, so when we transitioned to Teams, we held off refreshing all the video capability in the rooms because the Skype setup was incredible. But then the supply chain challenges hit. Most of our rooms across eight campuses still don't have good video. It's going to be a bit weird having meetings with people attending both in person and remote — everyone will be in the same meeting but they'll be looking at their laptops so they can be on camera.
CISO in Software, 501 - 1,000 employees
We've had to do a program to refresh all the meeting rooms and update them because they weren't being used. The equipment hadn’t been turned on for so long that when people would come in, it would take 10 minutes for the room to sort itself out and everyone online would have to wait for the in-person people. So there are extra things that you need to put in place to make sure that the equipment is working as planned.
CIO in Software, 51 - 200 employees
Microphones, we had many issues with background noise, finding an excellent noise canceling microphone that works for remote people was difficult, meeting rooms were already equipped with good systems, the issue was with remote workers only. 
IT Strategist in Government, 1,001 - 5,000 employees
The biggest challenge for our organization is that we went from full on site model to full remote model during the pandemic. Now we are just starting to explore a true hybrid work environment and the biggest challenge is make it actually work for people on site, as the remote part was working perfectly for the last two years.

Besides equipment refreshes and upgrades required for the return to the office (and conference rooms), we still need to figure out how to adopt the hybrid culture for the meetings (i.e. avoid multitasking and make sure remote participants can participate in all side conversations).

I am really hopeful that over time the new hybrid meeting culture, as well as productivity tips and tricks will be developed and discovered. In most of the meetings, 99% of the success is due to human factors and respectful team culture. 
Chief Information Security Officer in Healthcare and Biotech, 1,001 - 5,000 employees
Every meeting required a lot of non-verbal communication to make successful. I believe that is still missing in hybrid meetings. 
Senior Director of Engineering in Software, 501 - 1,000 employees
By far the biggest challenge is meeting rooms.
To give the sense that remote people are in the meeting room requires expensive setup.
Being completely honest I haven't seen a good product answering this problem yet.
Director, Information Technology in Services (non-Government), 10,001+ employees
We had various video/audio/equipment issues during very large team or Town Hall meetings. Eventually, we tried all the major online video conferencing platforms. Each had their own strengths and weaknesses (security, scalability, collaboration, integration, support for web cams and mobile phones, etc.). Without getting into specific vendors, the one selected was able to most easily scale to company growth trajectory while providing the most critical features and technical expertise. It will be interesting to see how these products evolve as remote work continues to become more prevalent. 
VP in Construction, 51 - 200 employees
Majorly it is with the internet tools. What each participant is using to connect is important. Then video tools, the strength of the cameras used also matters.
These two tools can either make or mar the meeting.
CIO in Government, 1,001 - 5,000 employees
A major challenge has been compatibility. larger meeting room-based systems were based on a point-to-point system so weren't compatible with Teams/Zoom. That was a simple software update to resolve, but also introduced additional networking requirements, which again, wasn't insurmountable but took some design work.

This compatibility is an area we continue to see personal preference driving some behaviour. That does increase compatibility issues and complexity.

When working in a hybrid way with other organisations, being able to cater for all the different VC systems was a real headache. Last-minute requests to the IT team to add another collaboration system to meeting rooms have been a real headache for many.

For those joining remotely, networking has been a challenge. It is also highlighting the digital divide in NZ. Those that live in areas covered by fibre and internet connectivity can engage and participate fully. Those that live in areas that do not have access to good connectivity are left on the fringes.

and of course, the end-user devices. In many organisations sweating the end-user device is the norm so in the early stages many users were using devices past their sell-by date. This resulted in overheating, poor battery performance and other issues. These collaborative capabilities can take a lot of device resources to run, and we found many older devices just couldn't handle the load.
Director of IT in Healthcare and Biotech, 501 - 1,000 employees
Maintaining /refreshing / updating meeting room equipment has been a challenge. Really tuning the audio / microphone equipment and focusing cameras to provide an immersive experience for those not physically present is important, as is making sure that enough sufficient bandwidth has been allocated for meeting-related equipment.

Content you might like

CTO in Software, 201 - 500 employees
Without a doubt - Technical Debt! It's a ball and chain that creates an ever increasing drag on any organization, stifles innovation, and prevents transformation.
Read More Comments
40.7k views131 Upvotes319 Comments

Sales and Marketing7%

Operation41%

Customer Interaction19%

Compliance13%

Risk and Fraud Management5%

Strategic Planning2%

Finance/Accounting3%

Data Security and Privacy6%


275 PARTICIPANTS

1.1k views