Has anyone found a good replacement for MS Unified Support? What is your experience with the third party? Is it worth taking that route? Is the response time better/worse? the main purpose is obviously to save money.

949 views2 Comments

Sort by:

IT Manager in Constructiona year ago

Lot of hype but believe me, no one has a clear ideas about the real needs.
The use cases are a lot but when you ask for a list of requirements and expected goals... You don't get it

IT Manager in Constructiona year ago

I believe the first question you should ask to yourself is... What I don't like about?
I am satisfied for example.

Content you might like

Who is your role model in your organization?

CEO15%

CIO36%

CFO11%

CTO8%

CISO5%

Your department head15%

Your manager2%

Your co-worker 2%

Someone else in the organization (Plese specify that in comment)1%

I do not want to participate the poll but wanna see result1%

View Results

I am interested in people who have tried generative AI coding projects. In your experience, are there project attributes that make generative AI coding capabilities a "good fit"? Are there project attributes that are likely indicators that generative AI will not result in something useful? I would think complexity of requirements is a big factor. If the complexity of the project or its requirements is low - I assume genAI coding can get you within the ballpark. For instance, logic stores: if your project has critical business logic spread out all over the place and not centralized I think that generative AI would not be able to make sufficient sense of that.

Do you often wait for direction from business leaders before engaging your IT function? How can IT leaders break free from being in “wait and see” mode?

Which election security attacks are you most worried about?

Hack-and-leak operation dropping at the last minute, depriving the opposing party of sufficient time to respond;21%

Planting stories at the last minute on websites that are associates with fake documents and images;63%

Lingering threats that go beyond election day that are really designed to undermine the confidence in our election system13%

Other (comment below)1%