How can blockchain infrastructure operators demonstrate their commitment to security, and what measures can they take to mitigate the risk of security breaches that could damage customer trust?

2.9k views3 Upvotes5 Comments

CIO in Finance (non-banking), 10,001+ employees
An extended track record with no issues, especially breaches. Also, waiting on better regulatory clarity.
President in Software, 51 - 200 employees
Build on top of the leading platforms rather than trying to reinvent or fork them. >99% of blockchains and tokens are unnecessary and irrelevant. BTC and ETH are the two that really matter. There are some specialty cases like Filecoin that are actually useful. Memo stuff like Dogecoin are funny but do not inspire confidence from serious professionals, even if they are enormously popular amongst the tiny % of the population that is enamored with all things crypto (plus Elon). If you are building apps on blockchain, ETH seems to be the clear runaway winner. Why do something different? You need an exceptionally good reason, team, track record, peer review, operational excellence, community of supporters, etc. and still are at an amazing disadvantage. The world does not need 1,000 sh!tcoins or blockchains. It needs BTC and ETC and maybe a few others (FIL) for specific use cases. Focus on the things you can build on top of these platforms rather than reinventing them.
Director in Manufacturing, 1,001 - 5,000 employees
As a firm believer in honesty and transparency, I strongly advocate for disclosing any attacks or breaches that may have occurred. This can be achieved by publishing a case study outlining the best practices utilized in resolving the situation. While it's important to avoid revealing any confidential information, sharing details about the measures taken to contain and remediate the issue can demonstrate industry-leading practices and a strong commitment to addressing security concerns.
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Director of IT in Education, 5,001 - 10,000 employees

Any excellent response for best practices.

Chief Technology Officer in Software, 11 - 50 employees
You should treat this like looking at any vendor or operators you are choosing to work with: Beyond services in general delivering fit for purpose solutions, security should the 1 of the first areas of your exploration. Nothing says more than a long history of success in this space (relative of course to the age of blockchain in this case). Once substantiated then move onto the more common selection criteria to form an overarching opinion on whether you would do business with them. You would want to hear through the rest of the solution the companies continued an underlying commitment to security in their company in all areas. If the only time they talk about security is when you ask a direct question, there is an alarm bell. They should be offering this to you at every level of the solution.

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CTO in Software, 201 - 500 employees
Without a doubt - Technical Debt! It's a ball and chain that creates an ever increasing drag on any organization, stifles innovation, and prevents transformation.
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