How frequently does your org update its GenAI training programs for staff? Do you change the training offered to align with new developments in GenAI or new tool capabilities?

Great question. With how fast GenAI is evolving, regular updates feel essential. I’m curious how often organizations are refreshing their training, too. Is it quarterly, annually, or just whenever major new capabilities roll out? And do you tailor the training to different teams as tools improve?

We have a SharePoint site that is refreshed monthly with resources, featured spotlights, future events, and testimonials on what we call our personal productivity AI tools like Copilot. Our monthly newsletter also has a section emphasizing AI tips and tricks, testimonials, etc. and links back to the SharePoint site. We are also kicking off an Influencer program where volunteers who have been approved can demo the new tools and are on the forefront of our efforts. Employees can request an Influencer to do a demo via the SharePoint site.

We have internal AI advocates who share the latest on communication channels as things develop. Dedicated training, lunch and learn and workshops are offered periodically, but there’s a central portal for governance, guidelines, recommended training and approved tools that gets updated by a central team regularly with visibility into what’s coming/will be enabled in the future.

It depends on the model you have deployed to the team.  Because of the continuous changes I typically have to update my content at least once a month (or every 3 weeks.)  However, I provide this an offering so I need to be 100% up to date for my clients.