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Generative AI

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CrowdStrike Outage: Impact And Recovery

From grounded flights to stalled out supply chains, the recent CrowdStrike Windows outage caused major disruptions across the globe. Read on to find out how Gartner Peer Community members were impacted, and how they're responding.

CrowdStrike Outage: Impact And Recovery

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Community Posts

Has anyone had any success with evaluating the impact of using Generative AI tools such as GitHub's Copilot on the productivity or performance impact on developers? I see a lot of qualitative discussions about how developers say they are more productive, but how are you measuring that impact?

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Are we in a GenAI bubble, and do you expect it to pop soon?

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What do you think about “vibecoding”? Is this a new way of building software, or another name for no-code development?

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How are you rolling out CoPilot to your organization? Big bang as a grand experiment or a slower drip to smaller groups over time?

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Do you believe that (RPA, Automation, and intelligent Automation), coupled with clear guidelines, robust process mapping, and effective monitoring and control capabilities, can serve as a key enabler for successfully integrating AI and GenAI into an organization's operations and strategies?

Strongly Agree31%

Agree60%

Disagree11%

Strongly Disagree1%

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In your opinion, which function SHOULD own AI governance at your org?

IT20%

Data and analytics23%

Infosec11%

Privacy6%

GRC8%

Cross-functional working group/center of excellence31%

Something else (explain in a comment)2%

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Have you tried DeepSeek yet? How do you think the performance compares to other Gen AI tools? Do you think it will change the way you use AI in your role? How?

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If your organization has utilized AI to reduce headcount on one team, has it ever led to an increase on another team, nullifying the cost savings?

Haven’t used AI to reduce headcount36%

Used AI to reduce headcount, no increase in hires elsewhere32%

Used AI to reduce headcount, led to increase in hires elsewhere16%

Used AI to reduce headcount, but haven’t tracked impact to other teams4%

Too soon to tell11%

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How do you optimize your ChatGPT (or other AI tool) prompts to ensure that responses are concise, relevant, and verifiable?

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With AI Copilot at $30 per user per month (a 60% price increase compared to Microsoft Office's premium level), will your organization consider testing it? How do you assess the potential value and cost implications of AI Copilot for your organization? Are you inclined to test it despite the price increase?

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What role do you see Gen AI playing in the future of IT organization?

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What do you consider the biggest opportunity for AI to impact your industry in 2024?

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I am trying to figure out what I am not thinking about or considering. My staff want to use an AI Voice tool to create voice over for training. This one https://elevenlabs.io/ - What are the risks? Does anyone know the company behind this - are they legit and trust worthy? Where are they from?

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In your day-to-day work, how do you find yourself using AI the most? Which AI tools do you rely on most heavily?

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What "tells" have you noticed for AI-generated text (i.e., typical words/phrases, or other patterns indicative of GenAI)?

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Can a Scrum Master also take on tasks such as writing test scripts or developing reports, especially now that GenAI tools make it easier for anyone to contribute? Traditionally, how was it viewed when Scrum Masters contributed in this way, and with GenAI potentially reducing team sizes, how might agile experts view this kind of involvement from Scrum Masters now?

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