How would you go about helping your team build the skills needed for a platform engineer? Are there any key skills in particular that you would prioritize?

448 viewscircle icon1 Upvotecircle icon2 Comments
Sort by:
VP of Engineering in Banking2 years ago

Key skills that platform engineers need beyond the technical aspects:
- Understanding of cognitive load
- Product mindset
- Empathy
- Building platform that people want to use voluntarily

Lightbulb on1
CTO in Media2 years ago

I'd ensure we had several things clearly defined, such as our definition of "platform engineer", what they are responsible for, and the expectations for the role.

I think platform engineer is becoming the new name for what "DevOps engineer" was for the past couple of years. In my opinion, this diverged from the original concept of "DevOps" (DevOps is a process, not a team), but times change, and language does too.

With role expectations clearly defined, the list of skills will emerge.  It's still good to capture them.

Having someone take the lead on getting all of the definitions done could be an excellent opportunity for you to delegate and give someone a chance to build their leadership skills.

I think documentation and clarity in that documentation is a crucial skill for platform engineers as they often build support systems and tooling for others.  Being able to provide documentation on what/why something exists and how to use it will also allow a platform engineering team to grow.

More technical skills would fall under:
* Observability/Monitoring/Alerting
* Infrastructure (building, maintaining, enhancing) - greatly depends on your environment
* Establishing internal SLAs/SLOs

Lightbulb on1

Content you might like

Frequent 1:1s to monitor workload46%

Frequent 1:1s to monitor employee wellness55%

PTO after a launch37%

Wellness benefits41%

Hiring more people to reduce individual workload25%

Additional work comes through tickets (not email)17%

Other (please tell us in the comments)8%

View Results

Providing technical upskilling opportunities21%

Reskilling internal employees for new technical roles65%

Effectively onboarding new technical talent10%

Hiring more technical talent3%

View Results