How have you integrated GenAI into your product marketing strategy, if at all? If not, why are you not using GenAI?
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We are experimenting with GenAI tools to turn source product messaging assets into different launch-ready marketing form factors (PRs, blogs, social and email copy, etc.) We're a startup and this work often falls on PMM, and we have a real to automate and scale this work.
While we haven't yet declared success or landed on a specific tool, I do see the potential for purpose-built GenAI copywriting tools like Jasper AI to take source material, apply your brand voice, and output a campaign's worth of assets in a fraction of the time it would take a PMM to do it.
We've integrated a level of AI/ML into our corporate and product messaging. As Gartner research suggests, marketing and development are two areas of early adoption and use cases. Our messaging is not over the top marketing spin and weaving AI into everything. We've taken a very practical approach, using supply chain management and customer use cases to drive our development focus and market positioning. Real problems and use cases from SCM customers, make for real marketing and focused solutions.
Leveraging General Artificial Intelligence in marketing offers multifaceted benefits. GenAI's ability to analyze extensive customer data facilitates highly personalized campaigns, enhancing product relevance. The inclusion of predictive analytics enables businesses to forecast trends and consumer behaviors, informing strategic product decisions. GenAI's capacity to decipher complex customer data patterns provides valuable insights into motivations and preferences, aiding in the development of impactful marketing strategies. Automation through General AI streamlines marketing processes, freeing up resources for strategic creativity. Implementation of AI-powered chatbots and virtual assistants enhances customer interactions, contributing to an improved overall customer experience. Companies embracing General AI gain a competitive edge by making data-driven decisions and fostering customer engagement, while the adaptability of GenAI allows swift adjustments to marketing strategies in response to real-time insights, particularly vital in dynamic industries.
We’ve integrated GenAI into our product marketing strategy to extract insights from customer reviews and competitor feedback, helping identify key themes and understand our actual strengths and weaknesses. We also leverage generative AI to streamline communication processes, transforming verbose drafts into concise press releases or elevator pitches, enhancing efficiency. This tool has proven valuable in quickly generating and refining messaging. Using GenAI for a product perception sanity check ensures alignment with our intended brand image and helps address any unintended messaging discrepancies.

Still early to fully "integrate" it into our team's strategy. Experimentation - definitely. The low-hanging fruit is experimenting with content (or snippets of content) generation. Our team values the richness of individuality - in ideas, in tone of writing etc. Before fully integrating GenAI I'd be cautious not to lose out on that richness.