How are you identifying areas where your existing IT skills and abilities may have the greatest impact on your organization's business processes?

Process ManagementPortfolio, Program & Project Management
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VP, Data and Opex3 years ago

Two approaches, one starting with voice of customer findings and linking those too weakness in fulfillment processes. Secondly leveraging data driven process mining to identify bottlenecks and non standardized processes to identify monetization and/or automation opportunities.

Global Director - Information Technology in Services (non-Government)3 years ago

It's basically down to the assessment of existing pain points around people, processes and technology. Look for quick wins and opportunities to build alliances with key business stakeholders.  

Senior Director of Engineering in Software3 years ago

Voice of the customer (an internal version of it)

Fractional CTO/CIO/CPO in Travel and Hospitality3 years ago

Listen more and ask questions

Chair and Professor, Startup CTO in Education3 years ago

Survey of employees and customers and ask them what they are unhappy with.

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