How are you identifying areas where your existing IT skills and abilities may have the greatest impact on your organization's business processes?


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Director of IT in Manufacturing, 51 - 200 employees
By looking for pain points and identifying process that can be streamlined or automated, opportunities to leverage IT skills and abilities exist in surprising areas. A key to that is listening to people, asking questions, and being creative.
Chair and Professor, Startup CTO in Education, 5,001 - 10,000 employees
Survey of employees and customers and ask them what they are unhappy with.
Fractional CTO/CIO/CPO in Travel and Hospitality, 51 - 200 employees
Listen more and ask questions
Senior Director of Engineering in Software, 501 - 1,000 employees
Voice of the customer (an internal version of it)
Global Director - Information Technology in Services (non-Government), 201 - 500 employees
It's basically down to the assessment of existing pain points around people, processes and technology. Look for quick wins and opportunities to build alliances with key business stakeholders.  
VP, Data and Opex, 10,001+ employees
Two approaches, one starting with voice of customer findings and linking those too weakness in fulfillment processes. Secondly leveraging data driven process mining to identify bottlenecks and non standardized processes to identify monetization and/or automation opportunities.

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