How is your organization evaluating the right AI partner? What rules are you deploying as part of your enterprise supplier selection?

SA Health are in progress with a number of AI initiatives but are currently working towards establishing an AI framework and have not as yet considered the impacts of this into vendor solutions. The work being carried out currently in this space is restricted to local development using a range of existing products such as private Open AI connectors etc to build rather than buy. Given this I will be unlikely to be able to answer specific questions in this space. From a broader DHSA perspective SA Health take an approach towards AI products that is generally consistent to other solutions by leveraging our existing security processes to manage risk, assess technology and consider from an architectural perspective while taking a risk based approach to managing solutions.

As part of the evaluation process we are defining together with our business stakeholders the relevant business requirements, we are scheduling product demos with all relevant candidates (usually we are considering Gartner research as for potential candidates) and score different parameters (functionalities, scalability, vendor strength, pricing model etc..). our preference will be either use our own product if exist or use AI capabilities exist in tools we already using. 

Truthfully, AI has already been in place in other forms for a while. ML, IoT, and RPA are just some examples of AI intuitiveness and digitization. Now Next Gen AI is changing the business landscape, but many CIOs or CTOs are still exploring the benefit of adoption and usage to their operating model. Even within functions, AI adoption and capabilities are being evaluated to determine the longer-term value. 

Before determining the right partner, you must first determine the business criteria, develop the tech roadmap, outline the ROI, build the business case, and then source best-fit partners. In conversations with other business leaders, most of their introductions to potential AI partners have been the result of attending conferences where AI was the focus.