How can technology be used to help improve patient outcomes?

1.7k views1 Upvote6 Comments

CTO, 201 - 500 employees
There has been a huge skyrocketing rise of telehealth. Even small medical offices are saying "Don't worry. Don't come in. Just call us." There is also a wide range of technology and technologically enabled interventions. We as health-oriented tech leaders are thinking about how digital care can apply to people in between their visits. At Omada Health we process the data from at-home medical devices and use data science to suggest interventions. Then we have our coaches talk to our patients via different modes. We look at ourselves as something different as this intersection of the devices and human touch. We are able to provide care for our participants at scale by easing the load on human intervention through insights and suggestions enabled by data science.

We are helping people with cardiometabolic diseases. And we originally started as an offshoot of a diabetes prevention program. So we originally were a one product company where we had a program that had both coaches and a mobile app that would go along to help with engagement. Healthcare involves next-level data analytics. The engagement with the product has to go on regularly for a while, because you need to form those habits and change your health. And it's not really pleasant. With the human interventions, as well as through the content, we can educate people about behavior change to develop healthier habits and help them to stave off or manage such horrible diseases (diabetes, hypertension, and other ailments). This is a pairing of doctors, our coaches, and the technology. We see ourselves as a part of a larger ecosystem. Being able to provide care in the context of the whole participant. We can be sensitive to people's personal circumstances through this, and therefore segment them better into cohorts that would respond to similar ways of approaching good health. For example, you might be dealing with a type A personality who just wants to know how things are. Somebody else might need more care or different types of care. These different types of cardiometabolic programs that we offer create this idea of something that is greater than the sum of its parts. I'm very excited about the ability to actually have patients get more control of their data and being able to connect to the different health systems. Being able to actually create this holistic picture of all our health data in order to create better interventions. The whole idea of interoperability is a very exciting concept, which I think is going to completely change things for the better.
1 2 Replies
Managing Director, 1,001 - 5,000 employees

I really appreciate that Omada Health was one of the first digital health startups that decided to validate their outcomes with data, just like pharmaceutical companies. I think that's really enabled a lot of good success because you have that scientific foundation. How you've been able to do it has been really great.

CTO, 201 - 500 employees

I actually come from consumer space. And one of the things that put me in awe when I joined Omada is how much clinical rigor of care is being instituted in everything we do, from how we develop the product to the interventions. I respect that a lot as somebody who is a pretty recent entrance into the healthcare space. And looking at how you can actually innovate, but at the same time be clinically valid, is really important.

CIO/CTO, 1,001 - 5,000 employees
Dialysis at home has been done for a while now, but patients generally prefer coming into a clinic and getting dialyzed where everything is set up for them. But now the government is implementing mandates to have more patients dialyzed at home. That brought in a lot of excitement in the dialysis space. And the machines are continuously being improved. They used to be really clunky before, and it's constantly being refined. Along with that comes IOT, which is causing a lot of stir, at least in the dialysis space. Remote patient monitoring, which has probably been around in the rest of healthcare for the longest time, is now in dialysis as well because we need to be able to monitor the patient remotely to be proactive and make sure that everything is progressing well. But the more we push things outside our data center or clinics where everything is protected, the more it's going to alert us from a technology perspective. We need to determine how we protect those machines and all the patient data.
Managing Director, 1,001 - 5,000 employees
I left J&J three years ago, so I'll caveat with that. In the last eight years, they've tried to centralize certain things to drive more leverage and scale on what they can deliver in terms of value to the market. For a year, I led a centralized team around healthcare technology there. We looked at ways to more directly engage patients in the healthcare experience. So as an example, J&J has a business that creates knee implants and hip implants. And in their research, J&J realized that the outcomes are impacted not only by the quality of the product, but also by how well a patient prepares for surgery and recovers from surgery. We created a mobile platform that connected to the healthcare provider, the nurse practitioner, and the patients, that would ingest data, do risk assessment before surgery, and recommend things that the patient should be doing. It could be monitored by the healthcare provider to be able to increase those outcomes post-surgery. We used technology to be more holistic in that solution. At the Carlyle group, now more on the investment side, the trend is around giving patients more empowerment, more direct-to-consumer engagement, to increase outcomes. We look at companies that are able to provide advice to patients about what they should be doing through more channels than just their doctor. We also look at companies that have created novel ways to either automate processes for healthcare, or that are providing novel insights for the development of new products.
Director in Manufacturing, 1,001 - 5,000 employees
Simply a consolidated repository of all medical records, historical tests, past and present medications etc.  I recently saw a documentary on how a Universal ID and medical records were kept.  I believe it was Iceland, and they showed how any doctor you went to would be able to access your records, with your consent to immediately see history, past shots, etc.   Since I have moved, I can tell you changing doctors, dentists, etc is a PAIN.

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CTO in Software, 201 - 500 employees
Without a doubt - Technical Debt! It's a ball and chain that creates an ever increasing drag on any organization, stifles innovation, and prevents transformation.
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