How are you thinking about user experience (UX) in the context of security? Is it a priority?

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Head of IT in Finance (non-banking)3 years ago

I see good UX as a top priority in security. There are too many cases where one tried to increase security but did not consider the user experience. Be it data, privacy, or access protection only really works when it is designed to be used easy enough for us humans. For example, making the access procedures more complicated with captchas can have a negative effect - when these captchas for example are easier/faster solved by machines than by real humans.

Systems Senior Director, Information Technology in Retail3 years ago

Security is always a priority.  While needless to say, UX is important, I find most users will tolerate some inconvenience if they feel it is for the protection of their information.  In my opinion,  they may actually even appreciate even up to moderate inconvenience if the UX is for something highly sensitive and critical such ad financial/banking and healthcare information.  I know I do

Head / Vice President - Technology Solutions in Software3 years ago

Security is always a priority.  However when it comes to UX, the design part may not have direct impact of it but we try to make sure that the data entry fields and other UX elements don't have any data leaks or compromises.  

Director of IT in Software3 years ago

I think yes, Well designed UX can play a role in the context of security, But it's not a priority.

Director of IT in Manufacturing3 years ago

It is a priority even though it might be uncomfortable for the users; the key is to take real life examples of why we are doing it.

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