How can we bridge the gap between technology and business strategy, ensuring that our technology investments are aligned with our organization's overall goals and objectives?
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SVP - Global Technology Services in Travel and Hospitality2 years ago
Building your operating model based on the value-stream map will put your technology organization in harmony with your business objectives. There are multiple ways to accomplish that, but that would be the approach I'll be using.

It is important to remember the “business” is the profit center and technology is a cost. The Business sets the strategy and IT supports it. That said, key players from all relevant groups sit at the same table and collectively make decisions that support the business goals, and priorities, as defined by the BoD. As observed by Pascal Tanguay, there are many ways to do this.