I am revisiting our messaging retention thresholds more specifically for email (Google) and instant messaging (Slack). Was curious as to what is generally being used as the threshold for these 2 communications tools (i.e.; 30 days, 6 months, etc.)?
I also am curious what other organizations are doing on this front. We had an event where legal had us put an indefinite hold on all messages (email, IM, etc) and now that has just become the standard. Would like to compare what other organizations are doing and try to get us back to something that doesn't hold messages forever.
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For those in the energy industry making extensive use of smart grid technology, what insights can you share about the end-user experience, including challenges, opportunities, and best practices?
I also am curious what other organizations are doing on this front. We had an event where legal had us put an indefinite hold on all messages (email, IM, etc) and now that has just become the standard. Would like to compare what other organizations are doing and try to get us back to something that doesn't hold messages forever.