If you are with a large, global firm ($20B+ revenue) that moved to a third party like US Cloud to replace Microsoft Enterprise Support, what was your experience? Has anyone who was in the situation above moved back? If so, why?

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CIO in Services (non-Government)6 months ago

Also not $20bn (closer to $5bn) but moved to US cloud from Microsoft, we were are very happy with their service and if the renewal terms are sensible we will renew

SVP, Technical Services in Banking6 months ago

We are not a large, global firm, but a US mid-size bank. We went to US Cloud 3 years ago and signed another 3 years with them late last year. We have been very happy with their service and the support we get from them. We have saved a lot of money by switching from Microsoft support. Sorry that I can't give you the global view. 

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