If you use Cloud CMS or Backend-as-a-service platforms: If you could change, add or improve one thing about the platform you use, what would it be?
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I was hands-on with the CMS used by a client at my lasty company. We could have used a better library of API's, and a user community to help build more flexible user experiences around the solution.
First of all - Keeping documents up to date. Examples around Integration . Sample code for using platform in multiple ways.
We are integrating our CRM at present and documentation for them was last updated in 2019.
Improved transparency on how to account for all of the fees for all of our usage. Help us understand better what is driving these fees.
Initial iterations of these platforms generally seem to be discrete or “fine” API’s/services, vs. more “course” API’s. As such, multiple API calls are required to meet a use case. Hoping they continue to iterate on the API design.
The UI for our CMS *appears* to be user-friendly, but that is not really the case. It takes some trickery to move around to add content that is linked in another section without backtracking. Sometimes, you just have to backtrack. It also hasn't had meaningful updates in perhaps the last 4-5 years, which I guess has the unexpected positive that the documentation is up to date!