What integration challenges have you encountered when implementing external AI solutions, and how has that changed your approach to vendor selection to minimize these risks?
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CIO3 days ago
Integration needs to occur where people work, such as in the document management system and Microsoft suite for law firms. We prioritize vendors with strong partnerships and integration capabilities. Integration is not a challenge per se, but a strategic priority to maximize value and efficiency.

Integration itself isn’t the issue; rather, it’s about data governance and quality. We’ve invested heavily in data cataloging and stewardship to ensure successful AI integrations.