When it comes to loading Office 365 in your service catalog and backup plans, do you typically treat it as a single service or break it down into its individual components such as email, SharePoint, OneDrive, etc.?

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CIO / Managing Partner in Manufacturing2 years ago

Given that the different tools have very different purposes you will likely find it better to have them split out, otherwise you will struggle to define the different aspects of your service catalogue.

VP of IT in Healthcare and Biotech2 years ago

As a individual components

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