My leadership is suggesting that "turnover" is a negative term and rather than reporting 18% turnover we should report 82%"retention". Is anyone moving this way?
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Director of HR2 years ago
I have seen retention rates referenced in the past. I personally like the messaging of “retention rate” versus turnover. It is a more positive approach and also gets the message across.
At first, this feels very much like a thing where it a distinction without a difference. Over time, I have found that using turnover to talk about the drivers for why people are leaving the company is a good thing. Then talking about retention to talk about organizational stability is a nice complement. Stability is more of a backward looking measure. Whereas, turnover is based on the past but is often going to be indicative of the future if conditions don't change.