Peer-Driven Insights

KPIs, Metrics & Reporting

Active Ambassadors in This Topic

JM Financial Services Ltd

Travel and Hospitality, 1k - 5k

HUSCH BLACKWELL LLP

Services (non-Government), 1k - 5k

Community Posts

Invest more in eCommerce33%

Maintain the current investment in eCommerce61%

Invest less in eCommerce4%

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DocuSign CLM (SpringCM)39%

Coupa (Exari)4%

Other (discuss below)16%

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No, but planning to35%

No and not planning to19%

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Active Ambassadors in This Topic

Rathik Pathak

Jeff Bower

Community Posts

How do you track the performance of your third-party/outsourced partners?

Which CRM (Customer Relationship Management) solutions are you currently using for your business!? What are their Pros & Cons!?

Can CIOs act as the CDOs for organizations today? Or do companies really need a separate CDO who can partner with the business and IT to drive digital transformation?

In the next 6 months, which will your company do?

What are the top KPIs for IT for the next 3 years?

Which digital contract lifecycle management tool is your organization leveraging?

Is your company currently engaged or has your company already completed, a CPQ (configure, price, quote) initiative?

Do transformation initiatives always require pre-defined goals?

How can undefined KPIs impede transformation initiatives?

As a CIO/CTO, what metrics do you use to evaluate the performance of developers or development team?

Do you believe revenue should be an official metric for CIOs? Why or why not?

How are you evaluating your IT strategy?

What KPIs or metrics do you use to measure your own success?

How have you calculated ROI of AI solutions (including agents) that you've rolled out at your firm? Are there specific KPI's that you've focused on and how have you measured (and validated) the value?

Community Posts

How do you track the performance of your third-party/outsourced partners?

Which CRM (Customer Relationship Management) solutions are you currently using for your business!? What are their Pros & Cons!?

Can CIOs act as the CDOs for organizations today? Or do companies really need a separate CDO who can partner with the business and IT to drive digital transformation?

In the next 6 months, which will your company do?

What are the top KPIs for IT for the next 3 years?

Which digital contract lifecycle management tool is your organization leveraging?

Is your company currently engaged or has your company already completed, a CPQ (configure, price, quote) initiative?

Do transformation initiatives always require pre-defined goals?

How can undefined KPIs impede transformation initiatives?

As a CIO/CTO, what metrics do you use to evaluate the performance of developers or development team?

Do you believe revenue should be an official metric for CIOs? Why or why not?

How are you evaluating your IT strategy?

What KPIs or metrics do you use to measure your own success?

How have you calculated ROI of AI solutions (including agents) that you've rolled out at your firm? Are there specific KPI's that you've focused on and how have you measured (and validated) the value?