Peer-Driven Insights

KPIs, Metrics & Reporting

About this topic

KPIs, metrics, and reporting refers to the use of key indicators and analytics to measure, monitor, and communicate progress toward business goals. They enable data-driven decision-making and performance improvement.

Active Ambassadors in This Topic

Rathik Pathak

JM Financial Services Ltd

Travel and Hospitality, 1k - 5k

India

Jeff Bower

HUSCH BLACKWELL LLP

Services (non-Government), 1k - 5k

United States

View All Community Ambassadors

Community Posts

What are the top KPIs for IT for the next 3 years?

Read More Comments

Performance management systems and metrics should be reviewed and changed regularly.

Strongly agree5%

Agree64%

Neutral17%

Disagree4%

Strongly disagree8%

Unsure

View Results

As a CIO/CTO, what metrics do you use to evaluate the performance of developers or development team?

Read More Comments

Have you abandoned a enterprise search project within the past year? If yes, comment why

Yes (comment, Why?)43%

No56%

Do you believe revenue should be an official metric for CIOs? Why or why not?

Read More Comments

Which CRM (Customer Relationship Management) solutions are you currently using for your business!? What are their Pros & Cons!?

Read More Comments

Can CIOs act as the CDOs for organizations today? Or do companies really need a separate CDO who can partner with the business and IT to drive digital transformation?

Read More Comments

How often, in a week, do you engage with tracking Service Level Objectives or other performance indicators?

Never6%

Sometimes68%

About half the time18%

Most of the time5%

Always

View Results

In setting up a security team, how should CIOs think about the right org structure, roles, budget and goals?

Are there any specific KPIs or metrics that you use to measure the effectiveness of your security programs?

Read More Comments

About this topic

Active Ambassadors in This Topic

Rathik Pathak

Jeff Bower

Community Posts

What are the top KPIs for IT for the next 3 years?

Performance management systems and metrics should be reviewed and changed regularly.

As a CIO/CTO, what metrics do you use to evaluate the performance of developers or development team?

Have you abandoned a enterprise search project within the past year? If yes, comment why

Do you believe revenue should be an official metric for CIOs? Why or why not?

Which CRM (Customer Relationship Management) solutions are you currently using for your business!? What are their Pros & Cons!?

Can CIOs act as the CDOs for organizations today? Or do companies really need a separate CDO who can partner with the business and IT to drive digital transformation?

How often, in a week, do you engage with tracking Service Level Objectives or other performance indicators?

Do transformation initiatives always require pre-defined goals?

How can undefined KPIs impede transformation initiatives?

How do you track the performance of your third-party/outsourced partners?

What KPIs or metrics do you use to measure your own success?

How are you evaluating your IT strategy?

How should CIOs think about board level KPIs vs. Day-to-day KPIs?

In setting up a security team, how should CIOs think about the right org structure, roles, budget and goals?

Are there any specific KPIs or metrics that you use to measure the effectiveness of your security programs?

Community Posts

What are the top KPIs for IT for the next 3 years?

Performance management systems and metrics should be reviewed and changed regularly.

As a CIO/CTO, what metrics do you use to evaluate the performance of developers or development team?

Have you abandoned a enterprise search project within the past year? If yes, comment why

Do you believe revenue should be an official metric for CIOs? Why or why not?

Which CRM (Customer Relationship Management) solutions are you currently using for your business!? What are their Pros & Cons!?

Can CIOs act as the CDOs for organizations today? Or do companies really need a separate CDO who can partner with the business and IT to drive digital transformation?

How often, in a week, do you engage with tracking Service Level Objectives or other performance indicators?

Do transformation initiatives always require pre-defined goals?

How can undefined KPIs impede transformation initiatives?

How do you track the performance of your third-party/outsourced partners?

What KPIs or metrics do you use to measure your own success?

How are you evaluating your IT strategy?

How should CIOs think about board level KPIs vs. Day-to-day KPIs?

In setting up a security team, how should CIOs think about the right org structure, roles, budget and goals?

Are there any specific KPIs or metrics that you use to measure the effectiveness of your security programs?