Any insights/suggestions on how to maintain a customer lead time in SAP?  We work with the Total replenishment lead time and misuse another field: Material Group 2.  Both are linked to material level, but we do not have anything linked to customer level. None of the above is currently blocking orders if not respecting the leadtime. 

My Sap implementation days are long time ago, and even then they only related to FI/CO and in R3 up to 4.6 D
But… one of the things NOT to do is inappropriate usage of standard fields.
In the beginning it all looks ok, as one can query and report on it, but sooner er later you end up in trouble, most likely when activating another module whaer subject foeld needs to be used.

 

Best practice advise here is back out & undo.

I believe we use one of the material group fields in SAP which are at the material / sales org level.  This will dictate the standard lead time promised to the customer.  They may have a confirmation date calculated depending on how the Available-to-Promise check functions in their SAP instance which might be a bigger question related generally to order promising.  It also may depend on whether the order is coming through ECC or CRM.

 

It sounds like this company requires a different lead time to be managed for certain customer which I’m sure is possible but someone familiar with SAP on the Order-to-Cash side should be able to support these sorts of questions.  I would think even reaching out to SAP directly would be helpful to get some options available to them.