What new or emerging technology is most intriguing to you for the work you're doing?

Cobots for use in smart factories.

We are looking at Meraki for a custom API built into their camera solution. We run a number of retail chains and some of the people who work at these locations say they're busy, but they're not, so we need to address that. We're using API visual triggers that the camera generates with phone records and the click activity on the post screen to figure out if they are goofing off.

It gives you a report on the activity in your retail store, including how many people are coming through the door and how long they spend there. I had a look at that capability, but then they showed me what they've done for other retailers. That scared me because they can tell you the average age, gender, and mood of your customers as they walk around the store. And they've mapped out the products, so if customers walk into an electronic retailer, they can tell you how happy those customers are when they look at Samsung versus Apple products. It's a mix of geo-fencing and heat mapping, but then they add facial recognition and the trigger traits to figure out if you're smiling, what you're wearing, and even your age to a certain estimate.

I'm looking at Armorblox as a cloud email security supplement to Proofpoint. It handled all of my spoofing. It picks up on social engineering, etc., through artificial intelligence and the way it reads email headers. It's a very sophisticated engine and Tessian, which has competitor status, is also very good in that space. I'm also looking at a company called Moveworks that works in conjunction with your service management system. It can intercept things in Slack and Teams and it can automatically create a ticket in your system to facilitate solving the problem.