What’s the number one thing you want peers to have top of mind when making decisions around the future of generative AI and similar technologies?

Whether the usage is internal or customer facing. 

Any new technology should be accompanied with the right education (instructions) as a parts of provider responsibilities

Clear accountability of outcomes. No matter the technology and it’s strengths or weakness, a buyer/user wants a
solution to their problems that they can trust. Hence designing the solution to deliver reliable outcomes is key.

Responsible use of these technologies with improvement in the competitive moat for the company, benefiting all the stakeholders (not just investors).

How to deal with 'commercial sensitivity' of data, confirming accuracy of results (e.g. hallucinations) and people not deciding to abdicate responsibility and their own thinking.