Does your organization have a developer experience team specifically tasked with monitoring and improving developer experience? If so, who’s included, and how did the team come about?

Softplan doesn't have a dedicated Developer Experience (DX) team. Instead, we approach DX as a cultural aspect that must be addressed by various departments across the organization, such as IT, Security, and Human Resources. This aligns with our belief that Developer Experience is not just a set of isolated tasks but a foundational pillar of our technology strategy.

We focus on enabling fast flow and reducing cognitive load across teams rather than creating a specialized DX team. We understand that improving DX requires collaboration across the entire organization, with each area contributing to developers' holistic experience. This cross-functional approach ensures that DX is deeply integrated into our overall strategy rather than confined to a single team's responsibilities.

We emphasize professionalism, pragmatism, and pride in our work. Developer Experience is an integral part of maintaining high standards of craftsmanship, where every team plays a role in creating an environment that supports and enhances the developer's journey.

By embedding DX into our culture and making it a shared responsibility, we believe we can improve the developer experience across the board more sustainably and impactfully.

Yes mostly the platform engineering team is responsible for monitoring the systems . Product and Business teams are involved to make relevant dashboards. Some good ALM (application lifecycle management) tools are required to provide neat and seamless experience.