What's your experience with corporate phones? Is this something employees want/need?

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Director in Manufacturing, 1,001 - 5,000 employees
We tried BYOD. It was a failure. Mostly due to our corporate culture. A few people did volunteer for BYOD but it replaced less than 4% of the pool of devices. I think it can work but it will depend more on your culture than your technology.

PM me if you want to discuss.

Bottom line if you provide good benefits to your employees they might be willing to subsidize the cost of you being able to reach them 7x24 at their own expense
1 1 Reply
Director in Manufacturing, 1,001 - 5,000 employees

And I always used a corporate phone myself, and have never BYOD my phone, computer or tablet.

Director of IT in Software, 201 - 500 employees
We use a few brands for phones and provide each employee with a physical phone as well as a softphone. Still, our support center prefers using physical phones and headsets but we are seeing other teams be more open to just using the soft phones or communicating via Teams/Zoom.
Senior Director of Engineering in Software, 501 - 1,000 employees
From my experience they don't need. It's easier to have employees install apps on their personal phones than having to carry two phones.

Corporate phones is somewhat "old school"
Rural Health VP, Information Services in Healthcare and Biotech, 10,001+ employees
I work in healthcare and it is our normal practice to provide corporate phones for those who need them.  That said, we are gradually moving to BYOD and providing a subsidy for personal owned phones.
MSP & IT Director in Services (non-Government), 2 - 10 employees
Employees generally don’t want a work cell phone but rather some form of compensation for using their personal device for work. It’s much easier to have them deal with their own phone otherwise if you are in a situation that benefits from issuing a device, a MDM is a must. 
Director of software engineering in Software, 201 - 500 employees
In a remote work environment it makes sense only for people who need to make and receive calls as part of their job.

Most developers and QA don't need to do this and they don't need for corporate phones. 

People in sales and product owners/managers do need to make and receive calls. Here there's a need for corporate phones. 

PMO – Engineering in Software, 5,001 - 10,000 employees
Corporate phones are necessary especially for operational functions. It's better limited to either Apple or Android OS for security management and tech support. 
Sr. Managing Director in Finance (non-banking), 5,001 - 10,000 employees
In my experience:
-Most of the Employees want corporate phones. -
-Any one who is providing off hour support needs it. 
- if you enable personal email, Facebook, WhatsApp etc.then they may not have to carry their personal phones 
- if you give them one of the latest phone models they would love ❤️ it
- Some may opt for BYOD but many employees may not like too much ‘intrusion’ on their personal phones.
- it depends on company culture and do people see this as a benefit
Senior Director of Information Technology in Healthcare and Biotech, 10,001+ employees
For us, yes. It has been working well. All managers or above are assigned with a corporate cell phone. Some lead staff members also do receive corp cell phones based on job functions.
CIO in Construction, 1,001 - 5,000 employees
Corporate phones are good to have. As they give assurance of providing infrastructure and equipment’s to do work efficiently. But all such devices work in benefit of the organization, only when there is some reasonable usage policy implemented. Few organizations provides Corporate phone with MDM solution implemented, which also force employees to go for additional device for their personal usage. I believe a moderate controlled device can be provided with employee, where employee privacy also respected.

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