What's your experience of SaaS backed by GCP? Our existing SaaS providers rely on AWS or their own infra; we are starting on a project that could onboard a GCP-hosted IDaaS solution. That would expose us to Google Cloud's service & responsiveness to its enterprise SaaS customers. Anyone here have experiences, good or bad, of GCP as an indirect, "arms length" infra provider?


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IT Manager in Finance (non-banking), 501 - 1,000 employees
Thank you for reaching out for my professional advice.

GCP is renowned for its resilient infrastructure and extensive service portfolio that facilitates the development and deployment of SaaS solutions. Google Cloud Platform offers a diverse set of services, including scalable computing, storage, networking, databases, machine learning, and more, providing the essential foundation for running SaaS applications. Additionally, GCP offers robust security features and high-performance capabilities that are crucial for SaaS environments.

Furthermore, GCP provides valuable training resources and fosters a vibrant developer community, ensuring comprehensive support for addressing any technical hurdles that may arise. These factors contribute to the widespread consideration of GCP as a preferred choice by many individuals and organizations venturing into SaaS development. But the only disadvantages are the following:

1. complexity 2. pricing structure 3. Vendor lock-in 4. Cost when scaling.

Although, I will recommend thoroughly evaluating your requirements, conducting a cost-benefit analysis, and considering factors such as scalability, reliability, security, support, and ecosystem compatibility when assessing GCP or any other cloud provider for your specific use case.

Thank you.

1
Senior Software Engineer in Software, 501 - 1,000 employees
Google Cloud Platform (GCP) is a widely used cloud infrastructure provider, and many Software as a Service (SaaS) companies rely on GCP to host and deliver their services.
Regarding the indirect, "arms-length" relationship with GCP, it's worth noting that as a SaaS customer, you typically interact with the SaaS provider rather than directly with the infrastructure provider. The SaaS provider is responsible for managing the underlying infrastructure, including any interactions with GCP.
You may consider reaching out to potential GCP-based IDaaS providers and requesting references or case studies from their existing customers. This can give you a better understanding of how GCP performs as a hosting platform and how satisfied other SaaS customers have been with the services and responsiveness they received.
Remember to also consider your specific requirements, budget, and priorities when evaluating GCP or any other cloud infrastructure provider for your SaaS project.
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IT Manager in Manufacturing, 1,001 - 5,000 employees
GCP it has limited services compared to AWS and Azure
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Senior Engineering Manager in Finance (non-banking), 5,001 - 10,000 employees
We have used GCP in past. No major issues as such. Just that AWS has more services available.

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