Are you using DORA metrics on your software development team? Does the DORA framework provide an accurate view into how successful your team’s approach to DevOps really is, and has it helped you make any improvements to your processes?

Yes, we use DORA metrics in DevOps, particularly for cloud engagements for CI/CD pipelines. Focusing on key indicators like deployment frequency, lead time for changes, mean time to recovery (MTTR), and change failure rate. These metrics offer a quantifiable way to assess how efficiently and reliably a team delivers software for CI.  Goal is to optimize costs, foster automation, deploy frequently, and bake in team sentiments and inputs via retrospectives/regular meeting cadence.

For cloud projects, DORA metrics are especially helpful for evaluating how well the team is managing cloud-native operations like autoscaling, load balancing, and infrastructure management. It is a very valuable and quantifiable framework IMHO.

As supplier of Software System about internal Audit & Risk Management (mentioned in DTO Garner) we develop also Model concerning DORA issue.
More, this year all our customer (mainly finacial sector) are focused in IT Risk.
We are using Cyber Securuty National Framework and ISO 27005 added to specific customer Framework, integrated on Internal Organization (Process, ERM, ...)

At Sacem, we use DORA metrics as KPI to measure the benefits of our SAFe transformation, and  the improvement of the delivery process. The benefit is that it's a kind of standard, establish by the "accelerate" book that everyone can understand in IT, and that it cover the performance of delivery and the quality. Nonetheless, it's not enough to cover how successful the teams are because they are moving to slowly, and right now at Sacem we are still struggling to automate these DORA : we are looking for some additionnal software that can be plus to ou pipeline CI/CD to do that, because they are still manually updated we a little subjectivity. So we have complementary KPI to measure how we are improving our performance in development teams, in all the i.