Are you using any iPaaS (integration platform as a service) solutions for integration or are you doing your own point to point?

2.2k views3 Upvotes6 Comments

Vice President for Information Technology in Education, 1,001 - 5,000 employees
We're doing integrations ourselves. We looked at iPaaS for a long time, but we started doing a lot of this integration before there were good iPaaS solutions on the market that were affordable. The middleware is not that hard, but the key is the talent of the team to do this. We are finding that we're building some centralized databases, SQL tables, that happen to have a lot of the crosswalk data we need to make all the things talk to each other. The team that was doing that ad hoc is now formalizing the process and saying, "We're going to have this middleware database that simply pulls pieces from all the places we need it, to be able to look elsewhere." It's proving to be transformative. And it's stopping a lot of our clients from looking for cloud solutions that fit their needs because we can bring something together a lot quicker using pieces they already know.
CEO & Founder in Software, 11 - 50 employees
We are using Workato, which is a low-code/no-code integration solution. It worked really well; within a matter of hours, you have integrations done and still flowing through a single platform.
3 Replies
Vice President for Information Technology in Education, 1,001 - 5,000 employees

But you have to have the underlying products that allow for the integrations.

CEO & Founder in Software, 11 - 50 employees

Mostly, all modern solutions now have rest APIs that you can hook into.

Vice President for Information Technology in Education, 1,001 - 5,000 employees

We thought that too, but when you start looking at interesting use cases, you find out that the rest APIs are minimal. To use Workday as an example, we want to expose the inbox for students in our portal because they don't go into Workday, but they do go into our portal. Workday allows us to expose the inbox items for workers, but not for students. It just means we're asking deeper questions than we used to, because we used to ask, "Do you have rest APIs? Can you do this?" Now we're getting into the nitty gritty and saying, "Show us." Because I don't know what I want to use later, but I know I want to make sure you have them.

Head of Enterprise Applications in Software, 501 - 1,000 employees
I have used Mulesoft, Workato and Boomi in the past. Currently we use Workato and it has been awesome. We can unlock business values very quickly. IT admins are able to learn tool super fast. Overall it has been game changer for the company.

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