What Indian Cloud-based phone system provider would you recommend?
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How does your organization handle security team involvement in change requests submitted to CAB/RAB — specifically in relation to formal security review and approval?
Always required – Security must formally review and approve every change request.
Required for security-impacting changes – Security reviews only changes flagged as having potential security implications. Please comment : Who decides which changes require security review and which do not ? Is this determination manual or automated? How do you avoid gaps or oversights in this process ?100%
Not required – Security does not review changes submitted CAB/RAB by other teams.
Risk-based or automated – Security involvement is determined by a tiered model or automated risk scoring within ITSM.
What is your Business Intelligence Team structure ?
Centralized52%
Decentralized32%
Hybrid17%

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