Where should product managers fit in the org structure?
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Product managers could be part of sales or marketing function. They need to be closely interfacing with customers to understand their challenges, needs, etc. Then bring those feedback to the organization and collaborate with the different departments in fulfilling/solving those challenges.
Product Managers belong in the Product vertical of an Org. They act as the bridge between several departments. They liaise with Customers, Engineering, IT, Marketing, Sales, Support, Customer Success and Execs.
Product Managers should be in sales or adjacent to. Their job is be customer centric.
Product managers sb in the sales team representing the customer to the organization. PM should be advocates for the customer so that the product can thrive.
Product managers should be placed where they are a conduit between sales and customer support/success.