Identified Expertise

  1. Customer Relationship Management (CRM)0
  2. Business Applications0
  3. Enterprise Applications0
  4. Training & Certification0
  5. Data Privacy0

Content David is Following

What do you see as the biggest obstacle to undertaking AI projects in your company?

AI & Machine Learning

Budget

Security

Compliance

Culture

Time

Talent gap

Integration

Reliability

Buy-in from management

Insufficient data

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6.8k viewscircle iconLightbulb on3 Upvotescircle icon10 Comments

What are your spend intentions for Microsoft product(s)/service(s) in 2019?

Financial ManagementVendor Management

Increase by >20%

Increase by 1 - 20%

Stay flat

Decrease by 1 - 20%

Decrease by >20%

Replace

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3.2k viewscircle iconLightbulb on2 Upvotescircle icon1 Comment

What are some buzzwords that frustrate you?

InnovationCustomer Engagement
David Linnenbaum
David LinnenbaumCRM & Marketing Automation Consultant in Services (non-Government)3 years ago
It’s frustrating whenever a telco comes in and says, "We're going to give you 5G and it's going to be transformational. It is going to do AR and VR." It’s the same thing they pitched to me back when we went ...read more
1 Reply
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Looking for tips regarding B2B Customer Marketing and Loyalty Programs. Any tips on best practices, tools to manage these relationships, nurturing strategies, etc.?

David Linnenbaum
David LinnenbaumCRM & Marketing Automation Consultant in Services (non-Government)a year ago
Customer surveys are an effective tool for reducing customer churn. Not only do you get valuable feedback, but studies have shown that being asked for feedback - even if it's not given - improves retention and satisfaction ...read more
3.6k viewscircle icon1 Comment
David Linnenbaum, CRM & Marketing Automation Consultant at Sideru Consulting | Gartner Peer Community