Business Functions
About this topic
Business functions are the distinct operational areas within an organization, such as finance, HR or marketing, that perform specific roles. Optimized business functions improve efficiency and value delivery.
Business functions are the distinct operational areas within an organization, such as finance, HR or marketing, that perform specific roles. Optimized business functions improve efficiency and value delivery.
Proven outcomes – Documented success stories and measurable KPIs33%
Implementation confidence – Detailed plan, risk mitigation, and resource readiness43%
Total cost – Clear TCO, price protections, and exit terms39%
Innovation & future readiness – Ability to scale, adapt, and support emerging needs15%
Vendor relationship strength – Cultural fit, governance model, and executive commitment13%