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Enterprise Resource Planning (ERP)

About this topic

Enterprise resource planning (ERP) is defined as the ability to deliver an integrated suite of business applications. ERP tools share a common process and data model, covering broad and deep operational end-to-end processes. ERP applications automate and support a range of administrative and operational business processes across multiple industries, including line of business, customer-facing, administrative and the asset management aspects of an enterprise.

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What "company directory" (people, org chart, team assignments) solution have you adopted at your company that you are happy with? Bonus points if it includes in the scope FTE and contractors.

Ideally this is outside of the traditional company directory that Workday or Peoplesoft offers.

Some examples:

https://pingboard.com/
https://www.rimeto.com/
https://www.justsift.com/
https://www.atlassian.com/software/atlas

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When do you know that it’s time to build or acquire an ERP?

Has anyone had an experience of implementing a solution to cover all (or most of) the following processes and can recommend any solutions/vendors? We are a manufacturer of Buses and are looking to replace our existing Warranty management solution for our vehicles once they are in service with our customers. This involves call collection and managing claims, field service engineer's workload management, campaigns mgmt, supplier recovery, parts return, inventory mgmt, to name a few processes.

What should we be watching out for while implementing ERP?

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My company is a mix of manufacturing, Retail, Social Selling, and Wholesale. We are selecting SAP S/4 Hana Industry model template and we are not sure if we should select a CPG model or retail model. Any company with this mixed archetype that could share the experience of selection, criteria and faced challenges?

Has anyone implemented an interface between Ceridian Dayforce HCM & Payroll and Microsoft Dynamics 365 F&O?

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I am looking for a SaaS platform that will help our large organization track all our IT services-related contractual and cost information. For instance, we have hundreds of printers, network links, data center services, and more. Right now, the information is scattered in many Excel files, some in Service Now, some in our ERP, and some in a multitude of mailboxes. It's a mess. I want to easily find contracts, costs, and primary configuration information related to these IT services in something better than Excel. Do you have any recommendations for us?

A recent research from ASUG (American SAP User Group) and Pillir showed that 91% of enterprises are using custom code with up to 50% of their core/essential business processes currently running using custom code that interfaces with SAP. If you look at your company's yearly budget spent on maintaining your MOST valuable custom business processes, what percentage of the IT budget is allocated to maintaining those custom apps (Please consider all costs like development, maintenance, support packs, enhancement, upgrades etc.)

0%8%

1-10%38%

11-25%32%

25-40%13%

40-50%5%

More than 50%2%

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Who are you working with for your S/4HANA journey and how is it going?

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Has anyone implemented the Korber WMS solution? If so, did you use Korber Professional Services for your implementation initiative?

Looking for any recommendations for migration partners to move toward Dynamics 365 and any experiences peers can share? Our effort is only focused on migrating a section of APAC.

Please share good practices and learnings from SAP Global Trade Services implementation. Considering the complexity of trade compliance domain with many country-specific variations, what are potential pitfalls?

In the next 6 months, which will your company do?

Invest more in eCommerce34%

Maintain the current investment in eCommerce60%

Invest less in eCommerce4%

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How do vendor security reviews influence technology purchases?

None, we don't perform vendor security reviews6%

Very little, our vendor reviews are mostly a box-checking exercises37%

Sometimes vendor security reviews delay purchases but they don't change outcomes29%

Vendor security reviews break ties between equal vendors15%

Vendor reviews make security a key buying criteria12%

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Estimating ERP Benefits/ Value for Business Case. We are building a business case to replace a 10+ year old ERP that provides order to invoice functionality. There is no workflow, exception management, or modern features we have seen in new solutions. Similar to others I've talked with, our ERP was heavily customized to meet our need when we were 20MM and now we are 160MM. I know that we need the business functions to define what they can do better with a new ERP to build a unique business case, but they need some help with templates or examples of what others have seen to see what "good" looks like. I looked within GG for some standard benchmarks, but not exist. Anyone seen some good examples we could share with our financial, production/operations and sales teams for ideation?

We are currently working with SAP on S/4HANA RISE agreement. SAP has included a product called "SAP Preferred Success for S/4HANA" in the proposed bill-of-material. Does anyone have any experience with this? The cost is not insignificant, so I would like to understand whether it is value for money from somebody else than SAP.