Peer-Driven Insights

Operations Management

About this topic

Operations management refers to the administration of business practices that optimize resources and processes. Efficient operations management ensures consistent, and high-quality delivery of products and services.

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Rathik Pathak

JM Financial Services Ltd

Travel and Hospitality, 1k - 5k

India

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Community Posts

If your organization conducted a project to automate your software testing within the past two years, how long did it take to see a return on your investment?

0-3 months8%

4-6 months42%

6-12 months27%

Longer than 1 year7%

Have not seen a return on our test automation investment9%

Don't know3%

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What is the most interesting/helpful/unique tool you're using right now that no one is talking about?

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What advice would you give to CIOs currently dealing with acquisitions?

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Can anyone share the tools/platform needed for IT Asset, Software and Vendor Management in banking ? Could be standalone, could also be CMDB related for higher quality management.

Has anyone tweaked their PACS (physical access control system) to optimize for a hybrid office? Any best practices to share for assessment (e.g., forms) and implementation?

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Would anyone be willing to share what rates they've seen from EDI VAN providers? We are trying to understand where we stand with our current provider and feel like the current service is overly expensive. My internal stakeholders are resisting the need for an RFI even though it's my recommendation, but I'm hoping there might be other people that have gone through this exercise already.

Which IT infrastructure component takes the most of your team's time to manage/resolve issues?

IoT sensors25%

Security cameras51%

POS systems19%

Hand scanners3%

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Has anyone worked with Persistent Systems for managed services / staff augmentation for systems administration (patching, firmware, vulnerabilities) and monitoring (network, server, apps)? How did it go? Would or would not recommend them?

What’s the biggest challenge you face when it comes to cloud configuration management?

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From a business perspective, what are some barriers to successful product teams in healthcare?

Is a chief supply officer similar to a procurement manager?

What's the top friction point to move to the cloud in your enterprise?

Cost structure24%

Lack of in-house skills to migrate / deploy / manage workloads on cloud50%

Security / governance compliance concerns19%

Lack of performance or features that you have on-prem but not the cloud6%

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Should the CIO and the IT department be involved in pre-acquisition preparations?

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Is the CIO’s involvement critical to the success of an acquisition?

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Of all of the DevOps practices currently in use in your org, which has had the most impact on your delivery speed?

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Does anyone have experience with manipulating Forgerock flows and components using infrastructure as code best practices? We seem to have hard times linking everything and finding our way in easy operational management based on Terraform while merging from Keycloak to OpenID and start using Forgerock instead of Redhat SSO as a frontdoor.