Home
All Topics
Operations Management

Peer-Driven Insights

Operations Management

Active Ambassadors in This Topic

Rathik Pathak

JM Financial Services Ltd

Travel and Hospitality, 1k - 5k

View All Community Ambassadors

What sets us apart?

No selling.

No recruiting.

No self promotion.

Read Our GuidelinesTrusted peer advice and insights for technology professionals.

Related Topics

Compute

Community Guidelines Rules of Engagement FAQs Directory of ambassadors Privacy Terms of Service

© 2025 Gartner, Inc. and/or its affiliates. All rights reserved.

Community Posts

What are best practices to transition from product development to operational ownership?

Read More Comments

In the next 6 months, which will your company do?

Invest more in eCommerce33%

Maintain the current investment in eCommerce61%

Invest less in eCommerce4%

View Results

We are currently working on moving from on premise to hosted data centers using modern infrastructure. Internally, there is a lot of discussion around how often our technologists will need to visit the data centers to perform work once the data centers are in service. Does your organization keep metrics of how often your techs need to visit your data centers and are willing to share?

Read More Comments

We are creating a hub & spoke operating model for our Reporting & Analytics developments. I'm looking for best practices to define what demand is delivered from within the hub, or federated out to the spoke? We're thinking a Red / Amber / Green scale of complexity, based on things like data size, resource availability/capability etc. Any thoughts?

Read More Comments

Would love to hear how others are approaching BC plan exercises this year including topics, scope and use of AI in the process.

Read More Comments

A recent research from ASUG (American SAP User Group) and Pillir showed that 91% of enterprises are using custom code with up to 50% of their core/essential business processes currently running using custom code that interfaces with SAP. If you look at your company's yearly budget spent on maintaining your MOST valuable custom business processes, what percentage of the IT budget is allocated to maintaining those custom apps (Please consider all costs like development, maintenance, support packs, enhancement, upgrades etc.)

0%8%

1-10%43%

11-25%31%

25-40%11%

40-50%3%

More than 50%2%

View Results

Which digital contract lifecycle management tool is your organization leveraging?

Agiloft7%

Conga22%

DocuSign CLM (SpringCM)39%

Apttus5%

Ironclad3%

Coupa (Exari)4%

Other (discuss below)16%

View Results

Can anyone share the tools/platform needed for IT Asset, Software and Vendor Management in banking ? Could be standalone, could also be CMDB related for higher quality management.

What is the most interesting/helpful/unique tool you're using right now that no one is talking about?

Read More Comments

I'm working on our IA strategic plan. Aside from assurance and consulting, what is one Internal Audit activity that you think adds the most value to your organization?

Read More Comments

What are your best practices for outage notifications? How do you keep the IT leadership team aware in real time? How does your support desk / organization get involved and when?

Read More Comments

Would anyone be willing to share what rates they've seen from EDI VAN providers? We are trying to understand where we stand with our current provider and feel like the current service is overly expensive. My internal stakeholders are resisting the need for an RFI even though it's my recommendation, but I'm hoping there might be other people that have gone through this exercise already.

Of all of the DevOps practices currently in use in your org, which has had the most impact on your delivery speed?

Read More Comments

As I evolved my technology career, I relied on many models like ITIL, OSI, NIST, PMBOK, etc. What are the new models that better reflect the new ways of working? Does anyone still use any of the models I mentioned? What do you all think I should learn more about in this regard?

How many archetypes of CIO/CTO do you observe in the market?

Read More Comments

My firm is preparing to assess our current state of operations including cloud.

Has your firm engaged a provider recently to perform an assessment around modernizing your operations organization including cloud? Would you share your experience or a recommendation?