If your organization conducted a project to automate your software testing within the past two years, how long did it take to see a return on your investment?

0-3 months12%

4-6 months42%

6-12 months27%

Longer than 1 year7%

Have not seen a return on our test automation investment5%

Don't know3%

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VP of IT2 years ago

In the calculation of ROI, you also need to take into consideration coverage. Usually, when doing QA Automation, you also increase coverage of the test cases and this not always taken into consideration.

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Yes56%

We’re considering it31%

No12%

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Free of charge to all customers17%

Custom service modules or packages (add-ons)62%

Selective applications (only strategic customers get CS free of charge)12%

Tiered pricing6%

Other2%

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