What's the best free IT help desk ticketing system?

Without a doubt - Technical Debt! It's a ball and chain that creates an ever increasing drag on any organization, stifles innovation, and prevents transformation.

142 19 Replies

Signal vs. Facebook/WhatsApp? If forced to choose, which would you use?

Governance, Risk & Compliance Security & GRC Vendor/Product Recommendation

Signal63%

Facebook/WhatsApp37%

240 PARTICIPANTS

1.2k views1 Upvote

Have you been able to successfully integrate AI/ML into your enterprise search? What were your greatest challenges or failures in doing so?

Strategy & Architecture End-User Services & Collaboration Applications & Platforms +25 more

Director of Other in Software, 501 - 1,000 employees

I see a lot of interest in this area and we are doing quite a bit there. Great if you want to move beyond the "static" FAQ chatbot and now have a more dynamic and human-like search experience. Challenges sometimes ...read more

1.6k views3 Upvotes1 Comment

If you use an air-gapped backup solution, would you say there are drawbacks?

Cloud Governance, Risk & Compliance Security & GRC +13 more

Slow recovery response times35%

Data availability is limited47%

Too expensive to scale effectively52%

Difficult to manage for widespread use38%

Prone to misconfiguration12%

No - There are no drawbacks7%

531 PARTICIPANTS

1.5k views3 Upvotes