On average, how long do you wait to refresh your company's hardware?

0 - 1 years6%

1 - 2 years34%

2 - 3 years27%

3 - 4 years15%

4 - 5 years13%

+5 years3%

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Vice President Of Technology4 years ago

3 years

VP, Information Technology in Consumer Goods4 years ago

Which hardware are we talking about here ? Phones, Laptops, Servers, Printers ?

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Always required – Security must formally review and approve every change request.

Required for security-impacting changes – Security reviews only changes flagged as having potential security implications. Please comment : Who decides which changes require security review and which do not ? Is this determination manual or automated? How do you avoid gaps or oversights in this process ?100%

Not required – Security does not review changes submitted CAB/RAB by other teams.

Risk-based or automated – Security involvement is determined by a tiered model or automated risk scoring within ITSM.

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None10%

Less than 559%

Between 5 and 1021%

More than 108%

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