What challenges are you encountering with implementation projects?

IT Strategy & Roadmap Portfolio, Program & Project Management

External delays20%

Unrealistic timeline40%

Bottlenecks35%

Insufficient staffing41%

Underestimated costs29%

Inadequate budget management17%

Delayed funding20%

Project plan lacks detail16%

Changes in scope26%

Changing client expectations15%

Changing internal expectations7%

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Director of Systems Operations in Healthcare and Biotech2 years ago

May considering adding an "All the Above" option.

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We currently run the on-prem version of SAP hybris at AWS. Almost every operational workload we have runs at AWS, inclusing integration layer, enterprise shared services, and analytics.

SAP is no longer going to support the on-prem version, and the only version they have available is available at Azure only. We have an Azure presence, but only for productivity-type work. We are very reticent to undertake the hybris move to Azure since it adds operational complexity, cost, and latency (as a retailer, hybris is our cart engine for both web and store sales...our most latency sensitive business process).

Options before us:
1. stay with hybris but move to the Azure version and invest in support & latency mitigation, or
2. move to some other AWS-based commerce engine.

Any others faced with this decision? If so, what approach are you taking and why?