What are your concerns when outsourcing?

LeadershipApplications & Platforms

Lack of commitment/trust50%

Wasted time & cost in searching process & trials48%

Managing differences among vendors39%

Damage to existing credibility in case of bad resources26%

660 PARTICIPANTS
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Sustainable Supply Chain Adviser in Healthcare and Biotech2 years ago

Main question always is: what is the purpose of outsourcing?
1. if it is merely cost, then you will likely get very disappointed (as were many companies already)
2. if it is lack of competencies in the organisation that cannot be built up, OR the company doesn't want to build it up, then there is clarity on the requirements which can make the issues listed in the poll here go away to a great extent and with good direction & control setting from the leadership's side for the partner who would do the particular work
For the 2nd point, I'd ask an external resource possessing the relevant competencies that you want to outsource to guide the process (that person must never be anyone from any of the companies who are bidding for the work!).

AI LegalTech Counsel & Legal Ops Innovation Leader | Digital Transformation Expert | Strategic Advisor in Services (non-Government)2 years ago

Missed opportunities for building/refining in-house capabilities and expertise.

CTO in Services (non-Government)3 years ago

How do you think about remote sourcing division for IT companies? 

We (itop.io) aim to accelerate your resource supply scaling by relieving you of concerns & effort related to the sourcing operation, including building and managing the resource pool, and ensuring vendors' and candidates' quality and commitment.

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What are your concerns when outsourcing? | Gartner Peer Community