Which of the following is your #1 KPI when rolling out new technology?
Financial ROI46%
End user usage39%
IT operational ROI14%
239 PARTICIPANTS
Financial ROI46%
End user usage39%
IT operational ROI14%
Recommend15%
Agree58%
Perform (accountable for decision)15%
Input2%
Decide (commits on behalf of organization)8%
TCO18%
Pricing24%
Integrations20%
Alignment with Cloud Provider8%
Security12%
Alignment with Existing IT Skills4%
Product / Feature Set9%
Vendor Relationship / Reputation
Other (comment)
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I was curious to read the comments... but so far it seems I am the first to drop a message! Let me say... from IT&DS prospective I have different KPI (for example safety, resilience, optimizations, integrations) but in the reality most of the time financial dept and immediate ROI lead the way.