Have you been able to bring any previously outsourced capabilities in-house using implemented AI solutions?
Yes (please share capability in a comment)21%
We’re currently working on this61%
Not yet, but we’re exploring this possibility11%
No7%
61 PARTICIPANTS

We are scrutinizing hard our ability to decrease our outsourced investment in a human powered and staffed network operations center NOC for major incidents MIs and rely more heavily on AI technology to guide us during major incidents.