It goes back to culture and leading by example. Our executive leadership team has been really good about this. They use the tools, play with them, experiment on their own time. It’s hard to wrap your head around what these tools can do without getting into them yourself. Our CEO and COO aren’t technical, but they ask us challenging questions about what they can do at home and why we can’t do it internally. Being poked and prodded and challenged helps us see opportunities. The higher you get in leadership, the less you’re in the weeds, but this flips it around. I didn’t really get into this much until about a year ago, and I realized reading white papers wasn’t enough. There was so much hype it was hard to distinguish between hype and reality, especially with every vendor selling AI. Now, the reality is there are real things with huge results, and if there’s not a sense of urgency, you’re getting left behind.
It goes back to culture and leading by example. Our executive leadership team has been really good about this. They use the tools, play with them, experiment on their own time. It’s hard to wrap your head around what these tools can do without getting into them yourself. Our CEO and COO aren’t technical, but they ask us challenging questions about what they can do at home and why we can’t do it internally. Being poked and prodded and challenged helps us see opportunities. The higher you get in leadership, the less you’re in the weeds, but this flips it around. I didn’t really get into this much until about a year ago, and I realized reading white papers wasn’t enough. There was so much hype it was hard to distinguish between hype and reality, especially with every vendor selling AI. Now, the reality is there are real things with huge results, and if there’s not a sense of urgency, you’re getting left behind.