Have you ever outsourced your IT team?
Yes, and it worked well for us.21%
Yes, and it was a disaster.48%
No, but I would consider it.19%
No, and I wouldn't consider it.10%
Other (please tell us your thoughts in the comments!)
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no title3 years ago
I had a similar experience 20 years ago in my career at a financial regulatory organization.
Yes and it was in between a success and disaster. We got better global and 7x24 services. However every special request was extra money and overall the base bill was more than in-sourced cost. It was a mandate from the company that acquired us. Even though we showed outsourced was going to cost at least 20% more, it didn’t matter. Strategy was more outsourced and less employees. That strategy pendulum reversed about 15 years later. And will probably change back in 10-15 years