Have you ever outsourced your IT team?

Team & Organizational Design Outsourcing & Managed Services IT Strategy & Roadmap

Yes, and it worked well for us.26%

Yes, and it was a disaster.40%

No, but I would consider it.16%

No, and I wouldn't consider it.15%

Other (please tell us your thoughts in the comments!)1%

384 PARTICIPANTS

2.3k views2 Comments

Director in Manufacturing, 1,001 - 5,000 employees

Yes and it was in between a success and disaster. We got better global and 7x24 services. However every special request was extra money and overall the base bill was more than in-sourced cost. It was a mandate from the company that acquired us. Even though we showed outsourced was going to cost at least 20% more, it didn’t matter. Strategy was more outsourced and less employees. That strategy pendulum reversed about 15 years later. And will probably change back in 10-15 years

1 1 Reply

Director of IT in Education, 5,001 - 10,000 employees

I had a similar experience 20 years ago in my career at a financial regulatory organization.

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