How important do you think it is to respond to online reviews and ratings? Why (in comments)?

End-User Services & CollaborationData & Analytics

Very important40%

Somewhat important40%

Neither important nor unimportant10%

Somewhat unimportant

Very unimportant

Not at all important

Unsure10%

10 PARTICIPANTS
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Founder2 years ago

I think in general, very important but like most things in life,  quality trumps quantity. If your replies are just "thank you so much for writing a review" - garbage.  Make it personal, show that you care, show connection.  Readers do notice (at least I do!)

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