How important do you think it is to respond to online reviews and ratings? Why (in comments)?

Data & Analytics End-User Services & Collaboration Process Management

Very important25%

Somewhat important50%

Neither important nor unimportant8%

Somewhat unimportant0%

Very unimportant0%

Not at all important8%

Unsure8%

7 PARTICIPANTS

27 views1 Comment

Founder, Self-employed

I think in general, very important but like most things in life, quality trumps quantity. If your replies are just "thank you so much for writing a review" - garbage. Make it personal, show that you care, show connection. Readers do notice (at least I do!)

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