How does your organization manage the balance between innovation and maintenance of existing systems?

Separate innovation teams and maintenance teams16%

Rotation of resources between innovation and maintenance projects66%

Prioritization of innovation projects over maintenance projects15%

Outsourcing of maintenance activities1%

Automation of maintenance tasks2%


953 views1 Comment

Director of Data in Healthcare and Biotech, 10,001+ employees
We probably cross a few of these options: Our primary strategy is aimed at reducing the skill floor for all our existing systems to maximize innovation while keeping the tasks associated with maintenance as automated and streamlined as possible. 

This approach ensures that the overhead costs associated with routine system maintenance are minimized and can be managed by senior staff or less experienced staff members equally. Consider this approach being extrapolated across multiple facets of our operations. Over a span of a few years, we have methodically restructured our processes to ensure that a handful of FTEs can effectively manage maintenance across all applications.

Subsequently, the majority of our staff focus their energies on innovation. Every innovative endeavor is aligned with our skill floor philosophy to ensure we do not accumulate unsustainable technical debt. It works in many ways. 

Content you might like


Communication skills38%



Decision-making skills40%






CTO in Software, 201 - 500 employees
Without a doubt - Technical Debt! It's a ball and chain that creates an ever increasing drag on any organization, stifles innovation, and prevents transformation.
Read More Comments
41k views131 Upvotes319 Comments