If you were just starting a CX leadership role, what team(s) would you recommend building a relationship with if you wanted to have the biggest influence on delivering great customer experiences?

Product30%

Sales55%

Customer support32%

Marketing operations30%

Marketing data & analytics

Another team (comment below)

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We actively engage with social and political issues publicly 18%

We focus on inclusivity, but avoid interacting with controversial subjects48%

We remain neutral to avoid any repercussions or backlash30%

We don't have a strategy for this2%

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