What is the most important factor while choosing an external data center?

Elastic cloud capabilities13%

Price53%

Regional presence20%

Partnership with cloud vendors11%

Other (please comment below)1%

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CIO in Government2 years ago

It depends. It is driven by a number of elements - ICT strategy, cost optimisation model, infrastructure operating environment, internal capability and skill set, geographical location, security, etc.

Director of Information Technology in Services (non-Government)3 years ago

Who their other clients are. Speaks to their longevity. The price is a close second.

Senior Director Engineering in Travel and Hospitality3 years ago

Elasticity and being close to the customer (low latency)

CTO in Software4 years ago

All options listed are important and a few more can be added, but the ***most important factor*** would depend on the circumstances (context). Geography, organizational makeup, capabilities and costs, environmental conditions, security, ... matter; but objectives matter most.

CTO in Services (non-Government)3 years ago

Quality of support

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Yes84%

No12%

Unsure2%

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Proven outcomes – Documented success stories and measurable KPIs34%

Implementation confidence – Detailed plan, risk mitigation, and resource readiness46%

Total cost – Clear TCO, price protections, and exit terms39%

Innovation & future readiness – Ability to scale, adapt, and support emerging needs14%

Vendor relationship strength – Cultural fit, governance model, and executive commitment13%

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What is the most important factor while choosing an external data center? | Gartner Peer Community